This month’s Malnati Rockstar is Sandra from our New Store Opening team!
Sandra plays a big role when we open new locations, making sure everything is running smoothly and the customers are happy! A woman wrote to us who had picked up at our new Hoffman Estates location where Sandra is assisting and couldn’t help but notice how truly amazing she is and wanted to let us know. The customer said,
“What can I say? I was at this location when it first opened a little over a month ago. Dangerously close to where I reside, lol. Anyway, I noticed a woman who looked familiar. Sandra. I truly believe she is one remarkable lady. I was stunned to see her there and then she explained that she floats from location to location helping out (especially, during new openings).
She always has a smile on her face, a wonderful head on her shoulders, always professionally dressed, and her customer service is impeccable. For example: I witnessed her being calm and collected the WHOLE time a man claiming he owned the town yelled at her (inches from her face and in front of the really crowded space) for not being able to order a slice of pizza and that he KNOWS Malnati’s. Ummm, excuse me sir, you obviously do not. Today, I walked in because my little sister ordered a pizza for herself. Sandra was there and that triggered my mind into writing a review about her, since she’s normally not there and I’ve been in and out ordering salads and pizza. At 11:30am already having over a dozen pizza orders, there she was just handling business, promptly and swiftly. The energy, vibes, and flow when she’s around is massive. Her essence will resonate and carry on in the air even when she’s not working at this location the staff will be successful. I say, BRAVA to her and to whoever signs her paychecks that she deserves a raise **wink**
Pizza is perfect as always, even if an order ever comes home wrong it still tastes amazing =) I think I am able to say that because I’ve been eating this pizza for decades.”
Sandra’s work may go unnoticed so we wanted to spotlight her this month and thank her for all the exceptional work she does. It’s not easy opening locations and we’re lucky to have you on our team, Sandra!
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