Announcing the winners of the P6 Big Cheese Award!
In case you missed it, the Big Cheese award will be awarded to one General Manager from each region at the end of every period. You can read more about this new prestigious award here.
The winning GM is the one who produces best in class results.
Let’s go ahead and meet the winners of the P6 Big Cheese Award and hear from their District Managers what makes them so worthy of this recognition:
Hugo Ramos (Buffalo Grove)

- Improved Composite score from 2.45 to 3.75 over the last 4 periods!
- 94% Food Quality
- 92% Pick-Up
- 3.6% COP margin to budget growth
“Hugo’s passion for Lou’s is undeniable. His deep love for his Lou family and his pursuit of excellence is evident in every aspect of the restaurant. Just like the “perfect pizza” he strives for that ideal balance in his restaurant that will give the guests the ultimate experience. He takes great pride in giving the guests a sense of ownership and making their experiences memorable. They matter to him.
For his team, Hugo is a constant source of motivation. He challenges them to be better today than they were yesterday. He is often described as a “tough” leader who has a huge heart. His dedication goes beyond the ordinary; he truly cares a bit more.”
Jay Schuster (Michigan Avenue)

- The Michigan Avenue team continued to lead in Top Line revenue with over $823K in Net Sales… Additionally, the continue to be a leader in total food quality scores at 97%, while improving Pick Up to close the period at 91%.
“Jay is a thoughtful, smart and genuine leader. He is consistently present and listens to all perspectives. His calm and positive demeanor allows him to succeed through the many challenges of our Michigan Avenue location. He is constantly trying to improve and uses curiosity as his biggest learning tool. Jay’s philosophy is to throw a pizza party every shift and the rest will fall in place. Guest and employee experience is Jay’s top priority, which has allowed his team to produce tremendous results!”
Eduardo Saenz (New Lenox)

- 96% Food Quality
- 96% Pick-up
- 4.72 CER
- 18.70% Labor
“Eduardo and the NX team celebrated their P5 big cheese win by challenging themselves to win it again, and they succeeded! Eduardo’s servant leadership approach has earned him the respect of his team, paving the way for achieving great results. Eduardo holds his team accountable for delivering the perfect pizza on time with great hospitality to every guest. His formula is simple: take care of your team, and they will take care of our guest, ultimately leading to higher sales and profits.”
Congratulations to each of these winners and their stores! Thank you for all the great work you have done and will continue to do. Special congratulations to Eduardo Saenz on being our first two-time winner!
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